Innovation Tech Solutions LLC · Ontario, California

Small-business IT, done the right way.

Secure, reliable and built to last – from your network and servers to QuickBooks

  • 26+years of IT experience
  • 5.0★client rating
  • 0downtime cutovers
  • ✓background checked
its@client-office:~
$ its health --office
✔ Firewall & filtering ..... protected
✔ Endpoint security ........ 12/12 PCs
✔ Server & VMware host ..... healthy
✔ QuickBooks DB server ..... running
✔ Nightly backup ........... verified
✔ Offsite / cloud copy ..... in sync
! Patch Tuesday ............ scheduled 02:00
$ ▍
who we help
  • Small businesses
  • Accounting & tax offices
  • Dental & medical practices
  • Professional services
  • Home offices
what we run
  • QuickBooks
  • Lacerte
  • Sage
  • Microsoft 365
  • Firewalls & MFA
  • Endpoint protection
  • VMware & Hyper-V
  • Windows Server
  • Backup & DR
  • Azure & AWS
  • Wi-Fi & VPN
  • Dentrix & DEXIS

// 01 — services

Everything your business runs on, set up right

Enterprise-grade know-how, sized and priced for small businesses. If it runs your business, our job is to make it run right.

Network Setup & Administration

Office networks done right – routers, switches, Wi-Fi, VPN and clean configuration so everything just works.

  • Routers
  • Wi-Fi
  • VPN
  • Switching

Network Security

Threat protection, web filtering, segmentation and least-privilege access – security built in, not bolted on.

  • Firewalls
  • Filtering
  • Segmentation

Servers & Virtualization

Windows Server, VMware and Hyper-V, HP storage and server clusters – designed for performance, redundancy and zero-downtime cutovers.

  • VMware
  • Hyper-V
  • Windows Server
  • HP

Backup & Disaster Recovery

Tested backups and a real recovery plan – so you are never one incident away from losing your books or client files.

  • Backup
  • DR plan
  • Restore tests

Cloud & Microsoft 365

Microsoft 365 email and file sharing, Azure and AWS – moved and managed without disrupting your day.

  • Microsoft 365
  • Azure
  • AWS

Office & Tech Support

Computers, phones, fax, network printers and the line-of-business apps your staff rely on – set up and supported.

  • PCs
  • Phones
  • Printers

Dental & Medical Office IT

Practice servers and imaging – Dentrix, DEXIS and VixWin – plus phones and printers, installed with no disruption to patients.

  • Dentrix
  • DEXIS
  • VixWin

// security · infrastructure · backup & dr

Protected, built right & always recoverable

The same disciplines used to run enterprise data centers – applied to your business.

Security

Protect the business, the data and the people.

  • Firewall & UTM setup and management
  • Endpoint protection / EDR & antivirus
  • Multi-factor authentication (MFA)
  • Email security, spam & phishing filtering
  • Web filtering & network segmentation
  • Active Directory hardening & least-privilege access
  • Vulnerability scanning & patch management
  • Secure remote access (VPN)
  • Security policies & staff awareness

Infrastructure

A stable foundation that just works.

  • Windows Server & Active Directory
  • VMware & Hyper-V virtualization
  • Server clusters & high availability
  • Storage – NAS, SAN & HP storage
  • Network design – routers, switches, Wi-Fi
  • Microsoft 365, Azure & AWS cloud
  • Monitoring, capacity planning & updates
  • Hardware refreshes, racking & cabling
  • Documentation of everything we build

Backup & Disaster Recovery

So one incident never becomes a disaster.

  • 3-2-1 backup strategy (local + offsite + cloud)
  • Server, PC & image-level backups
  • Accounting & tax data backups (QuickBooks, Lacerte, Sage)
  • Microsoft 365 email & OneDrive backup
  • Ransomware-resilient, immutable backups
  • Cloud disaster recovery & failover
  • Recovery plans with clear RTO / RPO
  • Scheduled restore testing – proven, not hoped
  • Business continuity planning

// accounting & tax offices

QuickBooks, Lacerte & Sage – deployed properly

Your accounting software is the heart of your business. We install and network it so it is fast, shared safely and always backed up – especially when tax season hits.

  • New installs, upgrades and moves to a new server or PC
  • Multi-user and network data setup, permissions and mapped drives
  • Data migration and company-file / client-file cleanup
  • Automatic backups of your books and tax files – with tested restores
  • Remote access for staff working from home
  • Annual updates and year-end / tax-season support
its@office-server:~
$ its check --accounting
✔ QuickBooks Database Server .. running
✔ Lacerte network data ........ shared
✔ Sage company files .......... permissions ok
✔ Nightly backup .............. verified
✔ Remote access (VPN) ......... secured
! Tax-season updates .......... scheduled
$ ▍

// 02 — our approach

Why clients hire us

Because they want IT done the right way – secure, reliable and built to last.

01

Uptime-first architecture

Stable networks, clean configs and fewer outages.

02

Security baked in

Threat protection, filtering, segmentation and least-privilege access.

03

Backup + disaster recovery

So you are not one incident away from disaster.

04

Professional documentation

So you are never dependent on one person forever.

05

Ongoing support

Your environment stays clean as your needs grow.

// 03 — experience

26+ years of hands-on experience

Innovation Tech Solutions is led by founder JR Velasco – an enterprise infrastructure leader who has designed and run systems for colleges, healthcare organizations, software companies and one of the largest public-works agencies in the country.

// the company · 2024 – Present

Innovation Tech Solutions LLC

Founder & Principal Consultant · Ontario, CA

IT design, deployment and support for small businesses, accounting & tax offices and dental/medical practices – bringing enterprise-grade infrastructure, security and recovery to smaller teams.

// founder's career · 1998 – present

  1. Feb 2008 – Present

    County of Los Angeles Department of Public Works

    Principal Information Systems Analyst Sep 2025 – Present

    Supervises the Server Unit for data center operations. Leads Rubrik cyber recovery and DR, Komprise data tiering to AWS, hybrid Omnissa Horizon VDI and Kubernetes initiatives.

    Senior Operating Systems Analyst Feb 2008 – Sep 2025

    Designed and ran VMware infrastructure for 2,500+ users and 300+ VMs; Active Directory, Exchange, SQL, backup strategy and cloud-strategy committee.

  2. Oct 2006 – Feb 2008

    Cooperative of American Physicians

    Senior Systems Administrator

    VMware infrastructure, Citrix, HP Enterprise Virtual Array, RAC high-availability cluster and Exchange 2007.

  3. Nov 2005 – Oct 2006

    ProcessClaims

    Systems Administrator

    SAN fabric, HP storage, Citrix, SQL clusters and Exchange 2003 for 1,500+ users.

  4. Sep 2004 – Nov 2005

    Whittier College

    Systems Manager

    Active Directory, Exchange, DNS/DHCP, Terminal Services, backup and campus lab systems.

  5. Feb 2003 – Sep 2004

    Business Engine

    Systems Administrator

    Windows 2000 AD design and NT 4.0 consolidation, Exchange migrations, Citrix and BlackBerry for 1,500+ users.

  6. 2000 – 2002

    INOVx Solutions

    Senior Systems Administrator

    Cisco and SonicWall networking, Windows 2000 AD migration, Exchange 2000 and Veritas backup.

  7. 1998 – 2000

    Lighthouse Group

    Consultant Systems Integrator

    Client network roll-outs and core systems; supported 100+ workstations, Exchange and Citrix.

// certifications & training

  • VMware NSX: ICM
  • VMware VCE: Multi-Cloud Management
  • vSphere 6 Cert Prep
  • Windows Server 2019
  • Microsoft Certified
  • Citrix Certified
  • HP Accredited Systems Engineer

// 04 — reviews

5.0★ from our clients

“They treated this like it was their own infrastructure.”
Cooperative of American PhysiciansVMware, Hyper-V, HP storage and server clusters – zero downtime.
“Our systems are now faster, more reliable, and fully integrated.”
Vizconde Dental Corporation · Buena Park, CAServer install, Dentrix, DEXIS, VixWin, phones, fax and printers.

Read the full reviews on Thumbtack ↗

// areas we serve

IT support in Ontario, CA & the Inland Empire

Based in Ontario, California, we provide on-site IT support for small businesses, accounting and tax offices, and dental and medical practices across the Inland Empire – plus remote support throughout Southern California.

Not sure if you're in our area? Send us a message or call (714) 243-8280.

  • Ontario, CA
  • Rancho Cucamonga, CA
  • Upland, CA
  • Chino, CA
  • Chino Hills, CA
  • Montclair, CA
  • Claremont, CA
  • Pomona, CA
  • Fontana, CA
  • Eastvale, CA
  • Rialto, CA
  • Corona, CA
  • Riverside, CA
  • San Bernardino, CA
  • Remote · Southern California

// frequently asked questions

Questions small businesses ask us

01Do you set up QuickBooks, Lacerte and Sage for multiple users?

Yes. We install and network QuickBooks, Lacerte and Sage so several staff can work at the same time – including the database/server service, shared data folders, permissions, mapped drives, remote access and automatic backups of your company and client files.

02Which areas do you serve?

We are based in Ontario, California and provide on-site IT support across the Inland Empire – including Rancho Cucamonga, Upland, Chino, Chino Hills, Montclair, Claremont, Pomona, Fontana, Eastvale, Corona, Riverside and San Bernardino – plus remote support throughout Southern California.

03Do you offer on-site and remote support?

Both. Installations, server work and network changes are usually done on-site; day-to-day help, updates and monitoring can be handled remotely.

04Can you support a dental or medical office?

Yes. We set up practice servers and imaging software such as Dentrix, DEXIS and VixWin, along with phones, fax and network printers – scheduled to avoid disrupting patients.

05How do you protect a small business from ransomware and data loss?

With layered security – firewall, endpoint protection, multi-factor authentication and patching – plus 3-2-1 backups (local, offsite and cloud) that are tested with regular restore tests, so your data can actually be recovered.

06Do you help home offices too?

Yes. We help home and home-office users with networks, Wi-Fi, security, computers and backups.

07How do we get started?

Send a message through the form or call (714) 243-8280. We will talk through your setup and what is not working, then recommend next steps.

// 05 — how we work

Simple, no-surprise process

01

Assess

A walkthrough of your network, computers, accounting software and backups – with a plain-English report.

02

Design

A clear plan and quote: what to fix first, what it costs and how we avoid downtime.

03

Implement

Installation and migration after hours when needed, fully documented.

04

Support

Ongoing maintenance, updates and help when you need it.

// 06 — get in touch

Let's make your IT run right

Tell us about your office, your accounting software and what's not working. We'll reply within one business day.

  • phone(714) 243-8280
  • basedOntario, California
  • servingInland Empire & Southern California · on-site & remote